Discovery Senior Living - LakeHouse

About LakeHouse Senior Living

LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead.

As part of one of the largest senior living families in the United States, LakeHouse communities have earned Great Place to Work® certifications from 2022–2026. LakeHouse is a place where purpose thrives, culture unites us, and opportunity is always present. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

As Division Administration Specialist, you'll play an essential role in supporting our communities, leaders, and operational teams by driving key business functions, enhancing administrative processes, and helping create strong, successful communities.

Discover Your Purpose with Us at LakeHouse Senior Living!

Your Role:

As the Division Administration Specialist, your role includes partnering with leadership across multiple communities to support operational excellence, business office functions, compliance initiatives, training, financial reviews, audits, and process improvement efforts. This position serves as a key resource to Executive Directors and Business Office Managers while helping ensure consistency, efficiency, and strong operational performance throughout the division.

Position Highlights:

Status: Full-Time, Exempt

Schedule: Traditional leadership workweek with flexibility required based on business and operational needs

Location: REMOTE - Chicago, IL

Travel: Travel required within the assigned division approximately 2 x per quarter based on additional need

Why You'll Love This Community:

This role provides the opportunity to make a meaningful impact across multiple senior living communities while partnering closely with operational leadership. You'll play a key role in driving business performance, supporting community leaders, improving processes, and helping create exceptional experiences for residents and team members.

What You'll Do:

• Collaborate with community and divisional leadership to provide administrative and operational support across multiple senior living communities
• Support hiring initiatives, HR audits, compliance reviews, onboarding, and training efforts
• Train and support Executive Directors and Business Office Managers on policies, procedures, and operational best practices
• Assist with financial reviews, collections processes, and business office performance initiatives
• Identify operational deficiencies and recommend process improvements, corrective actions, and training opportunities
• Develop and distribute reports, presentations, and business updates for leadership and stakeholders
• Maintain administrative policies, procedures, and operational documentation
• Monitor compliance with health, safety, regulatory, licensing, and certification requirements through audits and tracking processes
• Coordinate and support interdepartmental projects and operational initiatives
• Provide guidance and support to Business Office teams while evaluating performance and identifying development opportunities
• Assist with annual budgeting processes and operational planning initiatives
• Perform other duties and special projects as assigned

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, Finance, or a related field preferred
• Minimum of two (2) years of leadership experience in operations, financial planning, human resources, business administration, or a related field required
• Valid driver's license required
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong verbal, written, and presentation skills
• Proficiency with Microsoft Office Suite and business applications
• Ability to work independently while collaborating effectively with leaders at all levels
• Experience supporting multiple locations, communities, or business units preferred
• Senior living, healthcare, hospitality, or multi-site operations experience preferred

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

JOB CODE: 1007110